(a) comply with any reasonable rules and conditions of the Facility relating to the Services; and
(b) make any payments required under this Contract when due.
(a) Fitpasses are issued at the sole discretion of Debitsuccess and/or the Facility and can be withdrawn at any time; Fitpasses are not for use in the same town or city where you ordinarily receive Services;
(b) Fitpasses can only be used at facilities that participate in the Fitpass program from time to time;
(c) Debitsuccess is not responsible should any facility refuse to accept a Fitpass or attempt to charge you for the use of a Fitpass.
(d) You acknowledge that if Fitpass is not available for your use, either because Debitsuccess ceases to operate the program, or a facility ceases to be part of the Fitpass program or for any other reason, this will not be a material disadvantage to you in the provision of the Services as it was an additional service provided to you outside of the Services.
You may wish to make a complaint to the independent dispute resolution scheme that Debitsuccess is a member of. It is free to make a complaint to this scheme.
Name of dispute resolution scheme: Financial Services Complaints Limited
Contact details of dispute resolution scheme:
Phone: 0800 347 257
Business address: Financial Services Complaints Limited, Level 4, 101 Lambton Quay, Wellington 6145
Has agreed to give written advance notice of the net amount of each Direct Debit and the due date of the debiting at least two calendar days before the date that the Direct Debit will be initiated. This notice will include the following message:-
“Unless advice to the contrary is received from you by the billing start date*, the amount stated on the front of this form will be directly debited from your bank account on (initiating date).”
* this date will be at least two (2) days prior to the initiating date to allow for amendment of Direct Debits.